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Retail Reality Check [infographic] | Stand Out Social Marketing

Retail Reality Check [infographic]

Posted by mikelewis on March 5, 2015 at 7:55 am in Stand Out Social Marketing Infographics, Statistics

With so much information at their fingertips, you’d think shoppers would know exactly what they wanted before stepping foot in a store. But when TimeTrade surveyed 1,000 consumers, at least half of them go shopping before they’ve made up their minds. And that detail was only the tip of the iceberg when it comes to consumer behavior and preferences. It turns out that consumers had a lot to say about the state of customer experience in retail and here’s what they revealed – the good, the bad and the ugly – and what it means for retailers today.